Payment processing is often viewed as a necessary evil—a cost center that needs to be minimized. But with the right approach, payments can become a strategic advantage that drives both customer satisfaction and financial performance.

What CFOs Care About

When it comes to payments, CFOs are focused on several key metrics:

  • Processing costs and fees
  • Payment acceptance rates
  • Fraud prevention and chargebacks
  • Cash flow and settlement timing
  • Compliance and regulatory requirements
  • Reconciliation and reporting accuracy

The Total Cost of Payments

It's not just about the percentage fee charged by payment processors. The total cost includes:

  • Direct processing fees
  • Currency conversion costs
  • Failed payment retry expenses
  • Fraud losses and chargeback fees
  • Staff time for reconciliation and dispute resolution
  • Technology integration and maintenance costs

Optimization Strategies

Multi-Currency Support

Allow customers to pay in their local currency while you receive funds in yours. This improves conversion rates and reduces FX risk.

Intelligent Routing

Route transactions through the most cost-effective payment processor for each transaction type, region, and payment method.

Fraud Prevention

Implement sophisticated fraud detection that blocks bad transactions without creating friction for legitimate customers.

Automated Reconciliation

Reduce manual work and errors by automatically matching payments to bookings and identifying discrepancies.

The Retailaer Payment Advantage

Retailaer's payment infrastructure is designed with both customer experience and financial efficiency in mind:

  • Support for 100+ payment methods globally
  • Built-in fraud detection and prevention
  • Automated reconciliation and reporting
  • PCI DSS Level 1 compliance
  • Optimized routing for lowest processing costs
"The best payment system is one that customers love and CFOs trust."

Conclusion

Modern payment technology has evolved far beyond simple transaction processing. By leveraging advanced capabilities like intelligent routing, multi-currency support, and automated reconciliation, airlines can simultaneously improve the customer experience and financial performance—something any CFO can appreciate.