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Cookie Policy

Last Updated: December 6, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expire) or "session" (deleted when you close your browser).

2. How We Use Cookies

Retailaer uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your user experience
  • Analyze website performance and traffic
  • Deliver relevant content and marketing
  • Protect against fraud and abuse

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains your session state Session

Legal Basis: These cookies are necessary for the legitimate operation of our website and do not require consent.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. All information is aggregated and anonymized.

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes users 2 years
_gid Google Analytics Distinguishes users 24 hours
_gat Google Analytics Throttles request rate 1 minute

Legal Basis: Your consent (where required by law).

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as language or region) and provide enhanced, personalized features.

Cookie Name Purpose Duration
language Stores your language preference 1 year
user_preferences Stores UI customization preferences 1 year

Legal Basis: Your consent or legitimate interest in providing personalized service.

3.4 Marketing and Targeting Cookies

These cookies track your browsing habits to deliver advertising that is relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Note: We currently do not use marketing or targeting cookies. This section is included for transparency.

Legal Basis: Your explicit consent (required).

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include:

  • Google Analytics: Website analytics and performance tracking
  • Cloudflare: Security and performance optimization

We do not control these third-party cookies. Please review their privacy policies for more information:

  • Google Privacy Policy
  • Cloudflare Privacy Policy

5. Managing Your Cookie Preferences

You have several options to manage or disable cookies:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner where you can accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. To find out more, visit:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Note: Disabling cookies may affect website functionality and your user experience.

5.3 Opt-Out Tools

You can opt out of specific third-party cookies:

  • Google Analytics Opt-Out Browser Add-On
  • Your Online Choices (EU)
  • Digital Advertising Alliance (US)

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want your online activity tracked. We currently do not respond to "Do Not Track" signals, as there is no industry standard for how to respond to such signals.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. The "Last Updated" date at the top of this page indicates when the policy was last revised.

8. Contact Us

If you have questions about our use of cookies, contact us:

  • Email: [email protected]
  • Privacy Policy: View our Privacy Policy
Retailaer

Retailaer's Connect Retail Distribution platform and customer-first approach delivers benefits for airlines, its partners, and customers by consistently prioritising the needs and preferences of the customer throughout the offer, purchase, and post-sales process.

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