Next-Generation
Airline Retail & Distribution
Solutions

Maximise revenue, achieve targets and
deliver exceptional customer experiences
with our cutting-edge platform built for
Customer-first airline retailing with Offers and
Orders.

Get in Touch

Why Retailaer?

Built for IATA NDC and ONE Order standards

Dynamic Offer Creation

Create personalized offers in real-time based on customer preferences and behavior

How Dynamic Offers Work

  • AI-Powered Personalization: Machine learning analyzes customer behavior, booking history, and preferences to create tailored offers
  • Real-Time Pricing: Dynamic pricing engine adjusts offers based on demand, inventory, and customer segments
  • Smart Bundling: Contextual recommendations increase ancillary revenue by suggesting relevant add-ons
  • NDC-Native: Built on IATA NDC standards for modern airline retailing and distribution

Enables airlines to compete with OTAs by offering personalized, differentiated products

Instant Order Processing

Lightning-fast order management with seamless modifications and updates

Order Management Excellence

  • Sub-100ms Processing: Edge computing with global CDN nodes ensures instant order confirmation
  • ONE Order Standard: Single order record for all services—flights, seats, meals, baggage, and more
  • Seamless Modifications: Change flights, add services, or cancel bookings without re-booking or complex workflows
  • Real-Time Synchronization: Order updates instantly reflected across all channels—web, mobile, call center, airport

Process 10K+ orders per second with 99.99% uptime SLA

Real Revenue Uplift

Proven results with measurable increases in conversion and ancillary revenue

Measurable Business Impact

  • 12-15% Revenue Increase: Airlines see higher total revenue per booking through personalized offers and upsells
  • 23% Ancillary Boost: Smart bundling and contextual recommendations drive significant ancillary revenue growth
  • 18-35% Conversion Lift: A/B testing shows dramatic improvement in checkout completion rates vs. traditional systems
  • Real-Time Analytics: Live dashboards track revenue, conversion funnels, and booking patterns for data-driven decisions

Based on aggregated customer data across 5M+ orders processed over 12 years

Customer-Centric Design

Built around customer needs and experiences, not legacy systems

Customer-First Philosophy

  • Unified Customer Profile: Single view across all touchpoints—web, mobile, call center, airport, and partner channels
  • Preference Memory: System remembers seat preferences, meal choices, loyalty tier, and special requirements
  • Frictionless Experience: Simplified booking flows reduce abandonment and improve customer satisfaction
  • Proactive Service: Automated notifications for delays, gate changes, and relevant upsell opportunities at the right moment

Designed using IATA ONE Order principles for true customer-centric airline retailing

See How It Works → Get in Touch

How it works

Payment Orchestration

Seamlessly manage payments from booking to settlement with full PCI compliance

Customer Profiling

Build unified customer profiles to deliver personalized experiences across all touchpoints

Order Simplification

Streamline complex bookings with ONE Order standard for all flight and ancillary services

Dynamic Offerings

Create personalized offers in real-time that adapt to customer behavior and preferences

See Our Insights → ← Back to Benefits Get in Touch

Latest Insights

Manage Insights →
LINKEDIN POST

Modular in Travel Technology

Understanding the meaning of "modular" in travel tech - it's not just about IKEA kitchens anymore.
ARTICLE

Orders without friction

Streamlining the booking experience while maximizing ancillary opportunities.
REPORT

Payments your CFO likes

Everything from payments to payouts with ease—secure, reliable, and fully compliant.
BLOG POST

The customer-first revolution

Putting customers at the center transforms your airline retailing strategy and boosts revenue.
GUIDE

Beyond the PNR

Why traditional PNR systems hold airlines back and how modern order management unlocks opportunities.

Join the airlines already benefiting from our next-gen Offer and Order management platform.

Our next-gen Offer and Order platform delivers measurable results that directly boost your bottom line.

  • Increase ancillary revenue by 25%+
  • Improve shopping conversion rates 15%+
  • Streamline multi-channel distribution
  • Enhance customer satisfaction scores 15%+
  • Real-time inventory and PNR synchronisation
  • Increase average shopping basket value 20%+
Get in Touch